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Paw Wallet

Support & Help  ·  Version 1.0.0

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Getting Started

When you first open Paw Wallet, a quick onboarding guide walks you through adding your first pet, vaccine tracking, finding nearby vets, and how your data stays private on-device.

Changing Language

Paw Wallet supports English and Spanish.

  1. Tap the Settings tab (gear icon)
  2. Under "Language / Idioma", select your preferred language
  3. The app updates immediately

Managing Pets

Adding a New Pet

  1. Tap the My Pets tab
  2. Tap the + button in the top right
  3. Fill in your pet's info: name, species, breed, date of birth, weight, microchip number, and optional photo
  4. Tap Save

Supported species: Dog, Cat, Turtle, Bird, Rabbit, or Other.

Editing or Deleting a Pet

Open the pet's profile → tap the ••• menu in the top right → select Edit or Delete Pet.

Deleting a pet is permanent. All vaccine records, vet visits, and reminders will be removed and cannot be recovered.

Changing a Pet's Photo

Go to Edit → tap the photo → choose Take Photo, Choose from Library, or Remove Photo.

Tracking Health Records

Adding Vaccine Records

  1. Open your pet's profile → Vaccines tab → tap + Add
  2. Select a common vaccine or enter a custom name
  3. Enter the date given and due date for the next dose
  4. Optionally add vet name, clinic, lot number, notes, and photo attachments
  5. Toggle "Create reminder for due date" if you want a notification
  6. Tap Save

Recording Vet Visits

  1. Open your pet's profile → Visits tab → tap + Add
  2. Enter clinic name (required), date, vet name, reason, and notes
  3. Optionally set a follow-up date and attach photos or documents
  4. Tap Save

Reminders & Notifications

Enabling Notifications

  1. Go to Settings tab → Manage Notifications
  2. Toggle on Allow Notifications

Or go to iPhone Settings → Paw Wallet → Notifications → Allow Notifications.

Auto-Created Reminders

When adding a vaccine record, toggle on "Create reminder for due date" before saving and a reminder will be automatically scheduled.

Manual Reminders

  1. Open a pet's profile → Reminders tab → tap + Add
  2. Fill in title, due date, and type (Vaccine, Vet Visit, Medication, Grooming, or Other)
  3. Tap Save

To manage reminders across all pets, use the Reminders tab. Swipe left on any reminder to delete it, or tap the checkbox to mark it complete.

Finding Vets Nearby

  1. Tap the Find Vet tab
  2. Grant location permission when prompted
  3. The map shows nearby veterinary clinics as markers
  4. Tap a marker to see the clinic card — then use Call or Directions

Directions open in Apple Maps. Use the search bar to find specific clinics or search "veterinarian" / "animal hospital" for broader results.

Exporting Data

PDF Export

Formatted health record with pet profile, full vaccine history, vet visits, and reminders.

ZIP Export

Everything in the PDF plus all attached photos, vaccine images, and documents.

Export a Single Pet

Open the pet's profile → ••• menuExport → choose PDF or ZIP.

Export All Pets

Go to My Pets tab → tap the share icon (top left) → choose format → share via Email, Files, AirDrop, or cloud storage.

Privacy & Data

All your data stays on your device using Apple's SwiftData framework — no cloud servers, no accounts, no data collection. Internet is only required for the Vet Finder map feature.

Backing Up Your Data

  1. Open iPhone Settings → tap your Apple ID
  2. Select iCloud → iCloud Backup
  3. Enable iCloud Backup to include Paw Wallet data

Your data is also included in iTunes/Finder backups. When restoring to a new device, all Paw Wallet data transfers automatically.

Troubleshooting

Notifications not working

Go to iPhone Settings → Paw Wallet → Notifications and ensure "Allow Notifications" is ON. Also confirm reminders have a future due date and that "Create reminder for due date" was toggled on when the vaccine was saved.

Photos not appearing

Go to iPhone Settings → Paw Wallet → Photos and select "All Photos" or "Selected Photos". For camera access, go to Settings → Paw Wallet → Camera and toggle ON.

Vet Finder not working

Go to iPhone Settings → Paw Wallet → Location and select "While Using the App". If there are no results, check your internet connection, try searching "veterinarian" or "animal hospital", or zoom out on the map.

App language not changing

Close and reopen the app. If the issue persists, reinstall the app.

Reinstalling deletes all data unless you have a recent iCloud or iTunes backup.

Accidentally deleted a pet

There is no undo function. Restore from a recent iCloud or iTunes backup to recover the data.

Frequently Asked Questions

Absolutely! You can add as many pets as you need — there's no limit.
Yes! All features work offline except the Vet Finder, which requires internet and location access.
Yes! Use the Export feature to create a PDF of your pet's health records, then email or print it for your vet.
All data will be deleted from your device. Export any important records before uninstalling, or ensure you have a device backup.
Currently, Paw Wallet doesn't sync between devices. Each device maintains its own local database.
Photos (JPG, PNG) and documents (PDF). You can attach multiple files to each vaccine or vet visit record.
Long-press on the record and select Delete, or swipe left on the item in list view and tap Delete.

Contact Support

When reaching out, it helps to include your iOS version (Settings → General → About → Software Version), device model, a description of the issue, and screenshots if applicable. We typically respond within 24–48 hours.

General Support, Feature Requests or Bug Reports hackertwinone@gmail.com